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Samsung Appliances Warranty Guidelines

Samsung Home Appliances & AC Products

AC/REF Compressor, WM Motor Warranty

In case of any defect if established in material or workmanship of compressor, within Three years from the Date of Purchase, it will be repaired or replaced free of charge, once only. The cost of other parts, labor, home attending & transportation charges will be on customers account.

* 10 year warranty of Compressor/Motor only, will be applicable on Digital Inverter compressor models of AC/REF & Digital Inverter Motor Models of Washing Machine.

One Year Parts Warranty

If any part of the product found defective due to material or workmanship will be repaired / replaced with a new or functionally operative part, free of charge within One year from the date of purchase (excluding plastic/glass/rubber parts & accessories). Home service & transportation charges will be applicable as per product type & size.

Warranty Validity Condition

1. No claim shall be entertained unless the Completely Filled Warranty Card (Stamped by the Authorized Dealer) & Purchase Receipt has been produced to Samsung Authorized Service center to cover Home Appliances & AC Products.

2. Warranty is applied to the first / original buyer of this unit, provided you have purchased this unit from Samsung Authorized Dealer and warranty card is non- transferable.

3. Incomplete filled or overwriting/cutting, will not be accepted for under warranty facility.

4. Already repaired units from market /Tampered by unauthorized dealers / technicians will not be covered under warranty.

5. Buyer shall be responsible for cost incurred regarding refilling of gas in compressor during warranty period (Air conditioner).

6. It is the obligation and responsibility of buyer to provide proper voltages & check electrical wiring before installation & also place & install the product as per user manual instructions.

7. There will be no replacement of complete product only claims within terms and conditions of the warranty shall be entertained.

8. During AC Installation keep the length and breadth of the refrigerant piping according to the specifications given in the manual (provided with every unit), in case of mishandling customer will bear any loss incurred.

Warranty is Invalid in case of

1. Any defect because of improper power supply, electrical fluctuations & surging, use of substandard wiring, use of low grade stabilizers, abnormal electrical load, short circuiting and product mishandling will make this warranty void.

2. Any misuse, negligence, accidents, alternation of unit or removal of original serial number will not be accepted under warranty.

3. This warranty does not cover plastic items, glass & rubber parts like cabinets, knobs, product logo, hose pipe and other accessories or any item which has got natural wear out due to normal use.

4. The use of this product and it's warranty shall be covered in Pakistan Only.

5. Samsung Distributor shall not be responsible for any loss or damage occurred to the person and / or property arising out on the on the misuse / operation of this unit.

6. It is recommended to get Samsung air conditioner installed from an authorized installer. This warranty is not acceptable if the unit is installed by an unauthorized installer.

The use of this product stipulates that you have read and agreed to the warranty instructions

 

Samsung Flat Panel TV, Digital Camera & Audio Video Products

One Year Parts Warranty

If any part of the product found defective due to material or workmanship will be repaired / replaced with a new or functionally operative part, free of charge within One year from the date of purchase (excluding plastic/cosmetic parts & accessories). Home service & transportation charges will be applicable as per product type & size.

This Warranty is Valid:

1. When completely Filled Warranty Card (Stamped by the Authorized Dealer) & Purchase Receipt has been produced to Samsung Authorized Service center to cover Flat Panel TV, Digital Camera & Audio Video Products.

2. For free repair or replacement of parts and labor charger for period specified on the warranty card from the date of original purchase.

3. Warranty is applied to the first / original buyer of this unit, provided you have purchased this unit from Samsung Authorized Dealer and warranty card is non­transferable.

4. Warranty of product (FPTV, Digital Camera and Audio Video Products) shall be covered in 'Pakistan' only.

5. It is the obligation and responsibility of buyer to provide proper voltages & check electrical wiring before installation & also place & install the product as per user manual instructions.

6. There will be no replacement of complete product, only claims within terms and conditions of the warranty shall be entertained.

Warranty is invalid in case of

1. Already repaired units from market/tempered by unauthorized dealers/technicians.

2. Incomplete filled or overwriting/cutting on warranty cards, any misuse, negligence, accidents, alternation of unit or removal of original serial number will not be accepted under warranty.

3. This warranty does not cover plastic parts. Bezel, Back cover, product logo, anterna, remote, speakers or any other accessories or any item which has got natural wear out due to normal use.

4. Any defect because of improper power supply, •Metrical fluctuations & surging, use of substandard wiring, use of low grade stabilizers, abnormal electrical load, external short circuiting and product mishandling will make this warranty void.

5. If any fault arises due to an accident, transportation, natural disaster, moisture or water damage,

The use of this product stipulates that you have read and agreed to the warranty instructions